Reference

novaparty Privacy Policy For Your Account

The novaparty Privacy Policy explains what we collect when you open an account, sign in from a phone, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
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CONTACT ROUTES

Where To Ask About Privacy

A clear contact path matters when a privacy question affects account access or wallet records. Start with the support route shown inside your novaparty account and include the email or phone detail connected to your request. We can then locate the relevant record without asking you to send full payment credentials. For a Bandung account or another Indonesian location, use the same route and mention the device, wallet rail or account step involved.

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Account support

Use the support route inside your account to ask about stored details, a phone verification record or a sign-in event. Share only the minimum account reference needed to locate your request.

Payment record help

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, identify the payment rail and date without sending a password, wallet PIN or complete card credential.

Privacy request

Ask us to access, correct or remove eligible account details through the available contact path. We may verify ownership before making a change or disclosing a record.

DATA PRACTICES

How We Handle Your Privacy Choices

We keep this policy practical by linking each data use to an account action you recognise: signing in, checking a wallet status, contacting support or browsing from a device.

Account data

We may record your phone number, account identifiers, verification outcome and sign-in history so we can recognise your account and respond to access questions.

Device signals

When you move from phone login to the lobby, we may use device and session signals to detect unusual access. These signals help us investigate an account event.

Cookie controls

Cookies can remember session settings and help us understand whether a page loads correctly. Your browser controls provide a way to limit or remove them.

Wallet records

Payment references can show whether DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity matches your account, without requiring your wallet PIN.

Retention checks

We keep records only for the purposes and period needed for account operation, security checks, support handling or legal duties, then assess whether continued storage is needed.

Change requests

You can ask about access, correction or eligible removal through support. We may request account verification before changing details or providing a copy of a record.

Privacy Policy Answers For novaparty

These answers address the privacy searches we hear most often before an account is opened. They explain the practical link between the Privacy Policy, your device, account verification and local payment records. If your case is not covered, use the privacy contact route with a short description of the account step or wallet rail involved.

It covers account details, phone verification, device and session signals, cookies, support messages, wallet references and retention. It also explains how to request access, correction or eligible removal.

We use phone verification to connect you with the correct account and examine unusual sign-ins. It also helps us handle an access request without exposing another person’s account details.

Yes. The Privacy Policy covers references linked to DANA, OVO, GoPay and QRIS, plus bank transfer and virtual account activity. We use payment references to check account status, not wallet PINs.

You can contact us through the account support route and ask for access to eligible records. We may verify your account connection first, especially when the request includes payment or sign-in details.

Send a correction request through the available privacy contact path and identify the affected account detail. We may ask for a verification step before changing phone, profile or payment-related records.

Cookies may retain session settings and help a page recognise an active sign-in. You can manage them in your browser, although restricting cookies may affect account access or page behaviour.

Yes. Account access and eligibility depend on local law. If you are unsure whether the service is available from your location, check the applicable Indonesian requirements before opening an account.

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